Refund policy

REFUND & RETURNS POLICY

At The Stuffed Pigeon, every piece we sell is one-of-a-kind — carefully sourced, authenticated, and described to the best of our ability. Because of the unique nature of vintage and pre-loved items, all sales are final and we are unable to accept returns or exchanges.

Before You Buy We want you to feel completely confident in your purchase. Each listing includes detailed photographs and measurements, and we do our best to accurately describe the condition of every item, including any signs of age or wear consistent with its vintage nature. If you have any questions about a piece — fit, condition, provenance — please don't hesitate to get in touch before placing your order. We're always happy to provide additional photos or information.

Condition Accuracy We grade all items honestly and highlight any notable flaws in the product description. If an item arrives in a condition that is materially different from how it was described, please contact us within 48 hours of delivery at: info@thestuffedpigeon.com - and we will do our best to make it right.

Damaged or Lost in Transit In the rare event that your order arrives damaged or is lost in transit, please contact us immediately. We will work with the courier to resolve the issue and ensure you are not left out of pocket.

Statutory Rights Nothing in this policy affects your statutory rights under UK consumer law.